Privacy Policy

Horizon Stars Travel Management

Horizon Stars LLC, doing business as Horizon Stars Travel Management (“we,” “us,” or “our”), is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website www.horizon-stars.com (the “Website”) or use our travel management services.

By accessing our Website or services, you agree to the terms of this Privacy Policy.

1. Information We Collect

We may collect the following types of information:

  • Personal Information: Such as your name, email address, phone number, mailing address, payment details, passport or travel document details, travel preferences, and other information you provide when booking or contacting us.
  • Non-Personal Information: Such as browser type, IP address, device information, and Website usage data (e.g., pages visited, time spent).
  • Cookies and Tracking Technologies: We use cookies, web beacons, and similar technologies to enhance your experience, analyze performance, and personalize content. You can manage cookies via your browser settings.

2. How We Collect Information

We collect information:

  • Directly from you through forms, bookings, or communication via Website, email, or phone.
  • Automatically through Website use, including cookies and analytics tools.
  • From third parties, such as travel partners, when authorized by you.

3. How We Use Your Information

We use your information to:

  • Process and manage travel bookings and services.
  • Communicate travel updates or respond to inquiries.
  • Improve our Website and customer experience.
  • Send promotional offers or newsletters (with consent where required).
  • Comply with legal obligations or defend legal rights.
  • Analyze trends to improve marketing and Website functionality.

4. How We Share Your Information

We may share your information with:

  • Travel Partners: Airlines, hotels, car rental agencies, and others to fulfill bookings.
  • Service Providers: For payment, hosting, analytics, or support under confidentiality agreements.
  • Legal Authorities: When required by law or regulation.
  • Business Transfers: In case of mergers, acquisitions, or asset sales.

Note: We do not sell your personal data to third parties for marketing purposes.

5. Your Choices

  • Opt-Out: Unsubscribe from emails using the link in our messages or contact us at [insert contact email].
  • Cookies: Disable cookies through your browser (note this may affect site performance).
  • Access and Correction: Request changes to your personal data by contacting [insert contact email]. We respond within a reasonable timeframe.

6. Data Security

We use reasonable technical and organizational safeguards to protect your data. However, no system is entirely secure, and we cannot guarantee absolute protection.

7. Data Retention

We retain your personal data only as long as necessary to provide services, comply with laws, or resolve disputes, unless a longer period is legally required.

8. Third-Party Links

Our Website may contain links to external sites (e.g., airline or hotel portals). We are not responsible for their content or privacy practices. Please review their privacy policies independently.

9. Children’s Privacy

Our services are not intended for users under 13. We do not knowingly collect data from children under 13. If we learn that we have, we will delete it promptly.

10. International Users

If you are located outside the U.S., your data may be transferred to and processed in the U.S. or other countries where we or our partners operate. We handle your data according to this policy and applicable laws.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. The latest version will always be posted on our Website with the revised “Last Updated” date. Continued use after updates means you accept the changes.